RUSA Town Hall – 1/12 – Services in a Time of COVID-19

Start 2021 off the right way and come together with RUSA for our next Town Hall to discuss services in a time of COVID-19!

This 90 minute Town Hall will spotlight the RUSA Sections and how sections, section members, and their organizations have responded to operating during the ongoing pandemic. (Registration Free!)

Confirmed topics and presenters include:


Title: Resource Sharing During COVID 19


Jessica Bower , Resource Sharing and Reserve Services Librarian, Yale University

Abstract: A brief overview of trends and accommodations Resource Sharing units have been instituting in reaction to pandemic restrictions. This includes new or expanded mail to address services and curbside pickup services, new tech developments from resource sharing vendors, and billing/due date accommodations between libraries and users.


Title: On the Front Lines: Reference Services during the Pandemic


Melissa Del, Virtual Learning & Outreach Librarian, Florida International University

Taina, Regional Librarian, Brooklyn Public Library

Rebecca Eve, Research Librarian, Southern Methodist University

Allan M., Director, Montville Township (NJ) Public Library

Abstract: The presentation will cover COVID-19’s impact on reference, from changes in our services to challenges on the part of our patrons. Learn what’s worked, what to avoid, and what may be next.


Abstract: The History Section will share how we have provided access to sources, particularly primary source materials, during COVID. We will share some of the resources we found most helpful and some of the strategies we employed to meet the needs of our communities.


Title: Bridging the Digital Divide During the Pandemic


Seti Keshmiripour and Ashley Johnson

Abstract: Many libraries have had to close public spaces during the pandemic. As a result, the gap between those with the technology to access information and those without has become noticeably wider. This presentation will give an overview of how libraries are bridging the digital divide during COVID-19 with some specific examples from ETS members.


Title: Addressing Textbook Access Issues and Student Success by Pursuing Institutional Access to e-Textbooks


Julie , Collection Assessment Librarian, Illinois State University

Rachel, Associate Dean for Information Assets, Illinois State University

Anne, Scholarly Communication Librarian, Illinois State University

Mallory, Student Success Librarian, Illinois State University

Rachel, Electronic Resources Librarian, Illinois State University

Abstract: Textbook affordability has long been a problem detrimental to student success, but the COVID-19 pandemic has exacerbated the issue in multiple ways. Illinois State University is investigating the impact for students of pursuing institutional licenses to select electronic textbooks that offer a favorable benefit-cost ratio.


Title: Engaging Members in the time of COVID-19


Alan Witt, Business Librarian, SUNY Geneseo,

Penny Scott, Business Liaison, University of San Francisco Gleeson,

Julia Martin, Business Librarian, University of Toledo,

Abstract: An introduction to BRASS’s activities and its annual symposium as a model for providing quality content to engage members in the time of COVID-19.

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