Artificial Intelligence and Reference and User Services

CHICAGO- Register today for the six-week course titled “Artificial Intelligence in the Library: Its Application in Reference and User Services” scheduled to begin on Monday, April 12, 2021.

In this asynchronous six-week course, participants will learn about artificial intelligence, become familiar with its basic functionality, and identify ways artificial intelligence can be used in reference and user services. The course will utilize asynchronous discussions, one recorded synchronous meeting, readings and videos. The course will end with a discussion of ethical considerations for the use of artificial intelligence in libraries.

The course is designed for all library staff who work with reference and user services. Course participants will learn about artificial intelligence, become familiar with its basic functionality, and identify ways artificial intelligence can be used in reference and user services.

The instructor, Lauren Hays, PhD, MLS, is an Assistant Professor of Educational Technology at the University of Central Missouri where she teaches course on educational technology leadership, emerging technologies, and research in educational technology.

The Reference and User Services Association (RUSA), a division of the American Library Association, represents librarians and library staff in the fields of reference, specialized reference, collection development, readers’ advisory and resource sharing. RUSA is the foremost organization of reference and information professionals who make the connections between people and the information sources, services, and collection materials they need. Learn more at www.rusaupdate.org.

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