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Creating a Training Program Framework for Information and Reference Staff
February 10 @ 12:00 pm - 1:00 pm CST
This webinar will explore an information services training program that MIT Libraries implemented to support all library staff who offer any information and reference services. Learn about the goals for this library-wide information services training program, steps taken from conception to creation, future work for the training program, and best practices for creating a staff training program framework. The intended audience is anyone responsible for developing staff training, as well as those who want to create a staff training program framework that is systematic, comprehensive, and ongoing.
More information can be found here : http://www.ala.org/rusa/creating-training-program-framework-information-and-reference-staff