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Help! I have Genealogy Patrons-What do I do? Webcast One: Genealogy @ Your Service Desk
July 26 @ 1:00 pm - 2:00 pm CDT
Libraries are often tasked with handling genealogy requests from patrons who need guidance about the types of records that exist and how they can be located. Tina will cover how libraries can utilize and promote their genealogy and local history collections to users, and where to turn when patrons need help outside of their collection’s scope. She will walk library staff through the process of conducting the genealogy reference interview to fulfill the patron’s requests.
Registration and additional information may be found here.