Events Currently viewing the tag: "ecourses"

As library shelving and physical collections continue to vanish, electronic resource collections continue to grow. To keep up with this evolution, we need to expand our Interlibrary Loan (ILL) services to meet the needs of our library patrons. In this four-week eCourse, you’ll learn how to utilize ILL services to do just this…(Read More)

Emotional intelligence (EI) is an indispensable skill that can help you and your staff communicate more effectively and help foster a more inclusive library environment. EI is a trait that can be cultivated, and in this four-week course, we will discuss theories about developing emotionally intelligent staff through training, mentoring, and succession planning. t…(Read More)

This six-week course focusing on the methods of evaluating reference service, behavioral aspects of reference service, and the different types of questions that can be used to help your users identify what they need. Using images and text, this in-depth educational approach covers everything from how to be more approachable to how to…(Read More)

Often, new managers have little practical working knowledge of what to expect in their new role, or if they are an existing manager, already in the role, they can be uncertain of the best methods to use in managing other staff, resources and services. Leaders sometimes emerge from management. Yes, some leaders are born, but…(Read More)

In this class, participants will review the skills and experiences needed to be exemplary project managers in a library organization. Interactive and dynamic activities such as discussions, reading assignments, and class exercises will accompany each week’s lectures. The four-part topical tour of project management will culminate with a final project based on project…(Read More)

Let’s face it, we all want to age well. Libraries are a community focal point with capacity to strategically facilitate, coordinate and partner with other organizations to educate, empower and engage older adults. Libraries and Aging 101: Educate, Engage and Empower Mature Adults In this four-week course which begins on Monday, May 6…(Read More)

elearning man in library watching webinar on tablet

RUSA is pleased to announce spring 2017 online learning opportunities: APRIL ​4/4/17 – [Webinar] “The Library within a Library: The Makerspace Service Point” This webinar will recontextualize library services and infrastructure for a makerspace experience that is consistent for every patron, scalable to any skill level, and integrated into the overall library experience. Specifically…(Read More)

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