Reference Interview is a comprehensive six-week course focusing on the methods of evaluating reference service, behavioral aspects of reference service, and the different types of questions that can be used to help patrons identify what they need. Using images and text, this in-depth educational approach covers everything from the approachability of the librarian…(Read More)
The Reference and User Services (RUSA) of the American Library Association is pleased to share a series of essential 101 in-depth courses that are the basis of librarianship. Business Reference This three-week asynchronous course is for any librarian or librarian-in-training who wants to gain confidence and knowledge around BizRef topics…(Read More)
A comprehensive six -week course focusing on the methods of evaluating reference service, behavioral aspects of reference service, and the different types of questions that can be used to help patrons identify what they need. To register visit: https://www.ala.org/rusa/reference-interview-101-fall-2022…(Read More)