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Our panel will address different aspects of how to make services better to remote users, addressing the following topics: Rapid Revisions: Updating Reference & User Services Chat Reference: Training during a Pandemic Access, Technology & Connection: Assessment for Sustainable Solutions Libraries, Older Adults & COVID-19 Register here for this free webinar: https://ala-events…(Read More)

As part of the 2020-21 committee year, RSS’s Research and Statistics Committee conducted a review of the published literature for materials about EDI issues in reference and user services. The committee identified three main themes—collections, service to particular communities, and recruiting and supporting a more diverse workforce. At this town hall, the…(Read More)

Register in advance for this meeting: https://ala-events.zoom.us/meeting/register/tJIrcOCupzktH9CbMcDKaVHh7TdRb4OHo9to After registering, you will receive a confirmation email containing information about joining the meeting…(Read More)

Register in advance for this meeting: https://ala-events.zoom.us/meeting/register/tJIrcOCupzktH9CbMcDKaVHh7TdRb4OHo9to After registering, you will receive a confirmation email containing information about joining the meeting…(Read More)

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