Events Currently viewing the tag: "RUSA"

As library shelving and physical collections continue to vanish, electronic resource collections continue to grow. To keep up with this evolution, we need to expand our Interlibrary Loan (ILL) services to meet the needs of our library patrons. In this four-week eCourse, you’ll learn how to utilize ILL services to do just this…(Read More)

This six-week course focusing on the methods of evaluating reference service, behavioral aspects of reference service, and the different types of questions that can be used to help your users identify what they need. Using images and text, this in-depth educational approach covers everything from how to be more approachable to how to…(Read More)

Libraries and Nonprofits: Collaboration for the Public Good explores how working relationships between libraries and nonprofits can provide impactful services and programming to communities. In this 60-minute webinar, you’ll learn strategies for developing nonprofits partnerships outside of the cultural sector and how you can embrace your services through collaboration. The instructors address motivations…(Read More)

Emotional intelligence (EI) is an indispensable skill that can help you and your staff communicate more effectively and help foster a more inclusive library environment. EI is a trait that can be cultivated, and in this four-week course, we will discuss theories about developing emotionally intelligent staff through training, mentoring, and succession planning. t…(Read More)

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